1. General Provisions
1.1. This offer is an official offer of TM “Era Maria”, hereinafter referred to as the “Seller”, to conclude a contract for the sale of goods remotely, that is, through the Internet store, hereinafter referred to as the “Agreement”, and places a Public Offer (offer ) on the official website of the Seller “https://eramaria.com.ua/” (hereinafter referred to as the “Internet site”).
1.2. The moment of complete and unconditional acceptance by the Buyer of the Seller’s offer (acceptance) to conclude an electronic contract for the sale of goods is the fact of order confirmation by paying the Buyer for the order on the website or using other communication channels on the terms of this Agreement, at the time and at the prices indicated on the Internet – Seller’s website.
2. Concepts and definitions
2.1. In this offer, unless the context requires otherwise, the following terms have the following meanings:
* “Product” – a list of assortment names presented in the Seller’s online store. The goods presented on the Seller’s website through photo samples and text descriptions are the property of the Seller. All information and photos on the site, as well as the site as a whole, are protected by copyright law and are the property of the Seller or its suppliers and manufacturers of the Goods.
* “Online store” is a means for the presentation or sale of goods, work or services by making an electronic transaction (in accordance with the Law of Ukraine “On Electronic Commerce”). The online store is an online store that is hosted on the website, belongs to the Seller and has an Internet address https://eramaria.com.ua/
* “Communication channels”– any official communication channel: correspondence between various official communication channels between the Buyer and the Seller, such as: Instagram https://www.instagram.com/eramaria.com.ua/, Facebook https: //www.facebook .com / eramariaeramaria /, Telegram, Viber, phone call, online chat site, etc.
*“Site” – a website hosted on the Internet at the address: https://eramaria.com.ua/
* “Seller” – a company that, in accordance with the Agreement, sells the goods presented on the website.
* “Buyer” – an individual who has entered into an Agreement with the Seller on the terms set forth below.
* “Seller” and “Buyer” – together “Parties“.
* “Order” – selection of individual items from the list of goods specified by the Buyer when placing an order and making payment.
3. Subject of the Agreement
3.1. The Seller undertakes to transfer the Goods to the Buyer’s ownership, and the Buyer undertakes to pay and accept the Goods on the terms of this Agreement.
3.2. This Agreement governs the sale and purchase of goods in the online store, including:
– voluntary choice by the Buyer of goods in the online store;
– Self-registration by the Buyer of an order in the online store;
– payment by the Buyer for the order placed in the online store;
– processing and delivery of the order to the Buyer in ownership under the terms of this Agreement.
4. Ordering procedure
4.1. The buyer has the right to place an order for any product presented on the Website of the online store and available.
4.2. Each item can be presented in the order in any quantity (in accordance with the availability).
4.3. In the absence of goods in the warehouse, the Manager of the company is obliged to notify the Buyer (by phone or via e-mail).
4.4. In the absence of a product, the Buyer has the right to replace it with a product of a similar model, refuse this product, and cancel the order.
5. The cost of the Goods and methods of payment for the order
5.1. The price of each individual Product is determined by the Seller and is indicated on the corresponding page of the website https://eramaria.com.ua/. The cost of the order is determined by adding up the prices of all selected Products placed in the virtual basket.
5.2. The prices stated on the website of the online store are indicated in UAH.
5.3. The price of the Goods does not include the cost of delivery, which depends on the chosen method of delivery of the Goods and the delivery address.
5.4. The price of the Goods indicated on the website at the time of ordering is the final price binding both for the Buyer and the Seller. The Seller can change the price of the Goods unilaterally until the order is placed. Once an order has been placed, the price cannot be changed, regardless of any price adjustments and any special offers or discount sales.
5.5. The Buyer can pay for the Order in the following ways:
– bank transfer of money to the Seller’s card, incl. using Internet banking;
– payment using the Liqpay payment system;
– cash on delivery (when placing an order on the website) upon receipt of the Order in the department of transport companies on the territory of Ukraine;
– in any other way as agreed with the Seller.
5.6. If funds are not received, the online store reserves the right to cancel the order.
6. Terms of order delivery
6.1. Delivery of goods purchased in the online store is carried out:
- Pickup
From the showroom at the address: Chernigov, st. Serezhnikov, 5, having previously contacted the manager by phone. +38 (095) 40-34-380. Opening hours Mon-Sun 10:00-19:00.
- Delivery services “Nova Poshta” and “Ukrposhta”
When choosing this delivery method, check the availability of a pick-up / address delivery point in your locality.
If the product is in stock, we ship it within 2-3 days after placing the order.
Delivery is paid by the Buyer upon receipt of the order.
- Courier delivery (only the city of Chernihiv)
Delivery time 2-3 days from the date of ordering.
Delivery of up to 5 units of goods.
7. Rights and obligations of the parties
7.1. The seller has the right:
– unilaterally suspend the provision of services under this agreement if the Buyer violates the terms of this agreement.
7.2. The buyer is obliged:
– timely pay and receive the order under the terms of this agreement.
7.3. The buyer has the right:
– place an order in the online store;
– draw up an electronic contract;
– require the Seller to comply with the terms of this Agreement.
8. Liability of the parties
8.1. The parties are responsible for non-fulfillment or improper fulfillment of the terms of this agreement in the manner prescribed by this agreement and the current legislation of Ukraine.
8.2. The seller is not responsible for:
– for a slight discrepancy in the color gamut of the product, which may differ from the original product solely due to the different color transfer of personal computer monitors of individual models;
– for the content and veracity of the information provided by the Buyer when placing an order;
– for delays and interruptions in the provision of Services (order processing and delivery of goods), which occur for reasons beyond his control;
– for unlawful illegal actions carried out by the Buyer using this access to the Internet;
– for the transfer by the Buyer of his network identifiers – IP, MAC-address, login and password to third parties;
8.3. The buyer, using the access to the Internet provided to him, is independently responsible for the harm caused by his actions (personally, even if another person was under his login) to persons or their property, legal entities, the state or the principles of morality.
8.4. In the event of force majeure circumstances, the parties are exempted from fulfilling the terms of this agreement. For the purposes of this agreement, force majeure circumstances mean events of an extraordinary, unforeseen nature, which exclude or objectively interfere with the execution of this agreement, the occurrence of which the Parties could not foresee and prevent by reasonable means.
8.5. The parties make every effort to resolve any disagreements exclusively through negotiations.
9. Other conditions
9.1. The online store reserves the right to unilaterally amend this agreement, subject to its preliminary publication on the website “https://eramaria.com.ua/”
9.2. The online store was created to organize a remote way of selling goods via the Internet.
9.3. The buyer is responsible for the accuracy of the information specified when placing an order. At the same time, when making an acceptance (placing an order), or entering (or registering) the Internet store, by receiving SMS, e-mail notifications, as well as when placing an order without authorization – the Buyer provides the Seller with his unconditional consent to the collection, processing, storage, use of their personal data, in the understanding of the Law of Ukraine “On the Protection of Personal Data”.
9.4. Payment by the Buyer for the order placed in the online store means the Buyer’s full agreement with the terms of the purchase and sale agreement (public offer).
9.5. The actual date of the electronic agreement between the parties is the date of acceptance of the conditions, in accordance with Art. 11 of the Law of Ukraine “On Electronic Commerce”.
9.6. Using the resource of the online store for previewing the product, as well as for placing an order for the Buyer, is free.
9.7. The information provided by the Buyer is confidential. The online store uses information about the Buyer solely for order processing, communication, sending notifications to the Buyer, delivering goods, making settlements and more.
10. Procedure for the return of good quality goods
10.1. Return of goods to the online store is made in accordance with the current legislation of Ukraine.
10.2. In accordance with the Law of Ukraine “On Protection of Consumer Rights”, the Buyer can, within 14 days from the date of purchase, return or exchange the goods purchased in the online store, provided that all the norms stipulated by the law are met.
10.3. The return of the goods to the online store is at the expense of the Buyer.
10.4. The buyer has the right to return the goods of good quality if the goods did not satisfy him in shape, style, color, dimensions, size or for other reasons and cannot be used by him for the intended purpose.
10.5. When the Buyer returns the goods of good quality, the Seller returns to him the amount paid for the goods upon the return of the goods by the Buyer or the Seller replaces the goods with a similar model according to the characteristics that satisfy the Buyer. By agreement of the parties, the Seller can replace the goods with a new one, which will be equal in amount to the previous one, or a greater value, subject to the additional payment of the difference in amounts by the Buyer.
11. Duration of the contract
11.1. An electronic contract is considered concluded from the moment the person who sent the proposal to conclude such an agreement receives a response to accept this proposal in the manner specified in Part 6 of Art. 11 of the Law of Ukraine “On Electronic Commerce”.
11.2. The Agreement can be terminated by the “Parties” by mutual agreement by notifying each other.
11.3. The parties have the right to terminate this agreement unilaterally if one of the parties fails to comply with the terms of this Agreement and in cases stipulated by the current legislation of Ukraine.
Please note that the online store “eramaria.com.ua” on the official website https://www.eramaria.com.ua, has the right, in accordance with the legislation of Ukraine, to provide the right to use the Internet platform for individual entrepreneurs and legal entities for the sale of goods.